Uniforms And Corporate Apparel
Passport International, Ltd. believes that employees are a reflection of a company’s brand image. By partnering with Passport for uniforms and corporate apparel, its clients achieve a professional identity in the most cost-effective and efficient manner. Dedicated account managers consult with clients in the development of comprehensive lines of career wear to support all levels of associates and management with a wide variety of products from name badges to outerwear.
Benefits
- Dedicated account managers support one-on-one approach to customer relations
- Personalization including name, department and/or years of service
- Custom-designed private labels and/or hang tags
- Product lines tailored to clients’ demographics, job functionality and industry trends, including apparel and accessory items
- Websites that provide a secure shopping portal for managers and personnel
- One business day turn on all orders for in-stock merchandise
- Automatic standard orders for new store/branch openings
- Client defined spending limits by division, location, department or individual
- Flexible split payment options
- Direct sourcing from overseas suppliers to provide substantial cost savings to its clients
- An in-house contact center that provides, “best in class” customer service for all employees, regardless of location or internet availability
Implementation
- Passport International can implement most uniform programs within 90–120 days from initial contact.
- Complimentary websites are available for qualified customers.
- Expert merchandising, implementation and account management teams work directly with clients to develop the program including a creative product offering and effective launch strategies.
Success Story
A rapidly growing international retailer of infant apparel and specialty products selected Passport International, Ltd. to provide uniforms for all of its associates in the U.S. Passport was selected because of its international product sourcing skills and commitment to customer service. However, this relationship continued to evolve as the client was able to capitalize on Passport’s progressive website capabilities, its experience integrating with customers’ purchasing systems, and its ability to support level III P-card purchases.
Monthly reports customized specifically to this client’s needs allow it to see detailed order history by store, region and nationally. As a result of this partnership, the customer experienced dramatically improved order turn time, superior customer service, and significantly enhanced operational efficiency. Passport is now supplying the uniforms for its Canadian associates as well.